By accessing, browsing and using the content and features of Our Site, including mobile application, You will be provided with tools to maximize team efficiency with our team management solutions, streamlining team members,fans and family members onboarding, defining athlete roles, and fostering collaboration for enhanced productivity. The software also supports user access management, match management, sponsors management, document management ,notifications, and Third-Party Integrations for scoring and player stats, significantly enhancing the functionality and user experience.

We take your privacy seriously. This Privacy Policy sets forth important information concerning the collection of personally identifiable information from You (or your child, as applicable) when you use the Site. We have structured this policy to reflect this core belief and put you in control of how your personal information (“Personal Information”) is processed, the information we collect, how we use it, and under what circumstances we disclose it. For the purposes of this Privacy Policy, “Personal Information” means any information, recorded in any media or form, about an identifiable individual (including name, address, telephone number, email address, credit card information) but does not generally include business contact information.

TThis Privacy Policy applies to Provider, but it does not apply to the websites of our business partners (i.e., any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services or information) or to any other third parties, even if their websites are linked to our website. We recommend that You review the privacy policies of the other parties with whom you interact. If you have any questions regarding this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at info@rayssport.com

We collect and retain, and use Personal Information about users of this Site. Except as set forth within this Privacy Policy, the Terms of Use, and any other published guidelines, we do not release Personal Information about users of this Site without their permission.

We gather two types of Personal Information about the users of our Site:

1. Personal identifying information; and

2. Non-personal identifying information.

➤ basic contact information (e.g., name, email address, telephone numbers, billing/mailing address, birth date, etc.).

➤ Date of Birth and gender details that are required to facilitate the team to create "age" and "gender" based sports teams.

➤ credit card information (including card number, expiry date and CVS code).

➤ online payment system information (e.g., Stripe, etc.).

➤ login and account information (including password and unique user ID).

➤ Participant profile information (e.g., profile photo, weight, height, username, location, personal preferences).

➤ photos, videos, practice videos, audio and social media activity uploaded by You when creating an account or using Our Site or Service.

➤ coaching feedback, counseling and performance.

➤ activity, wellness, fitness and performance data provided by You or generated through Our Site, including through your use of third-party solutions (e.g., Fitbit watches,, etc.).

➤ recordings of live video conferencing sessions.

➤ personal identifying information requested when You are requesting information from Provider.

Provider will only collect personally identifiable information (such as name, title, company name, address, telephone number, credit card information or e-mail address) that You voluntarily provide through our Site or email correspondence.

Non-personal identifying information is collected with each visit to this Site and may provide us with the following information; which pages were visited, how long You viewed each of our videos, which training resources were accessed and for how long, which hyperlinks were clicked, which operating system and browser software was used. This Non-personal identifying information allows us, to among other things; monitor Site traffic, internal operations, identify areas and services of our Site that are most popular, and determine the effectiveness of our products and services. This information also provides a means by which we can compile and perform statistical analyses of the overall characteristics and general behaviour of the users of our Site. We may on occasion use this non-personal identifying information to provide statistical information to advertisers, affiliates, business partners and other current and potential promotional partners.

In browsing the web, You may encounter “cookies”, which are files or pieces of information that may be stored on your computer’s hard drive when You visit a website. We may use cookies (including web beacons) to ensure that You obtain the information You request. The cookie(s) we pass to You are anonymous. They do not reveal your personal identity, they will not follow You throughout your travels on the web, nor can they capture private data. Rather, these cookies establish a user session and to allow our server to correctly provide Site users with the appropriate frames and content. We are not concerned with who is using our Site, but rather how our Site is being used. We track the usage in order to modify the Site according to our customers' needs. We pay attention to what information is requested and attempt to make it easier to find in the future. Please understand that any data captured from this system is for internal use only and is not shared with anyone else.

➤ Personalize your experience and to allow us to deliver the type of content and product offerings in which You are most interested;

➤ Create a user account;

➤ Operate the Site and deliver to You the products and services provided on or through Our Site;

➤ To maximize team efficiency and streamlining team members,fans and family members onboarding, defining athlete roles, and fostering collaboration for enhanced productivity.

➤ To support user access management, match management, sponsors management, document management and notifications;

➤ Analyze and assess your activity, wellness, fitness and performance data;

➤ Producing practice videos, courses and other content from photos, videos and audio You uploaded to Our Site;

➤ Recording and using live video conferences in which You participated;

➤ Process your purchases of membership subscription or “pay-to-play” services or products;

➤ Process your purchase of “white label” products and services;

➤ Creation of a player or coaches profile page for all users that is accessible by all the other users of the Site;

➤ Track your activity, goals, techniques and performance using Our proprietary software application;

➤ Provide you with updates, promotions and marketing information about Our products and services;

➤ Post a leaderboard on the Site, accessible to all users, detailing the top users using the training resources available through the Site;

➤ Respond directly, or passes it along to one or more of our business partners to respond, to your inquiries or requests for information about products or services available from Provider, its corporate affiliates and business partners;

➤ Keep You up-to-date regarding the latest products and services offered by Provider, its corporate affiliates and business partners;

➤ Prevent fraud and other prohibited or illegal activities;

➤ Protect the security or integrity of this Site, Our business, or Our products and services;

➤ Improve the quality of Our Site and products;

➤ Administer and maintain content on social media platforms, podcasts (audio or video), blogs or other forms of public electronic communication to be adopted in the future;

➤ For internal record keeping and statistical purposes;

➤ Administer online training programs, webinars, surveys or other Site features;

➤ Ask for ratings and reviews of services or products;

➤ Resolve problems and disputes; or

➤ Otherwise, as disclosed to You at the point of collection

Provider reserves the right to disclose your Personal Information to one or more of our business partners in order for them to respond directly to your inquiry or requests for information about products or services available from Provider. Provider may also disclose your Personal Information when a user is in violation of our Terms of Use, or other published guidelines. We may also disclose such information in response to court orders, governmental orders, civil subpoenas, discovery requests, and any other requests required by law. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution.

We keep Personal Information only so long as is needed in order to meet the purposes set out in this Privacy Policy, including for the purpose of enabling us to meet any legal or regulatory requirements. The principal place in which the Provider holds Personal Information is on dedicated servers located in Toronto, Ontario, using the cloud-based platforms of AWS (Amazon Web Services), GlobalTeleHost Corp. (GTHost) and such other service providers as may be selected by the Provider from time to time.

If Our business is sold or merges in whole or in part with another business that would become responsible for providing this website to You, We retain the right to transfer your Personal Information to the new business. The new business would retain the right to use your Personal Information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business. We also retain the right to transfer your Personal Information if We file for bankruptcy and some or all of Our assets are sold to another individual or business.

Since Our Site provides features to be used by minors (under 18 years of age), if You are under 18 years of age your parent or legal guardian must first provide Us with their consent to collect, use and disclose your Personal Information and open an account with Us, before We will provide You with access to all the features of Our Site, including the access and use of our live video conferencing sessions or downloading from or uploading to the Site any audio, photographic images, videos or other audio/visual content. If we discover that You are under 18 years of age and have been or are accessing Our Site without proper consent, We reserve the right to immediately terminate your account and delete your Personal Information within a reasonable period of time. You acknowledge that We do not verify the age of Our users nor do We have any liability to do so. We rely on each user wishing to open an account to provide Us with true, accurate and complete information.

This Site may contain links to third party websites. Provider is not responsible for the privacy policies and how such third parties collect, use or disclose your Personal Information, so You should review such third party’s privacy policies before providing them with your Personal Information.

When you make a purchase on the Services or use the content for “pay-to-play”, or on a subscription basis that requires online payment, any credit card information you provide as part of your Payment Information is collected and processed directly by the payment processor Stripe through their Stripe Elements service. We never receive nor store your full credit card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Stripe may use your Payment Information in accordance with their own Privacy Policy here: https://stripe.com/us/privacy.

Provider endeavours to maintain appropriate physical, procedural and technical security with respect to its offices and information storage facilities and equipment so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of your Personal Information. Provider further protects Personal Information by restricting access to it to those of its employees and business partners that need to know the information in order that Provider may provide its products, services or information. If we determine that You have been misusing any Personal Information, any living conferencing sessions, audio connectivity, or any photographic images, videos or other audio/visual content uploaded to or downloaded from the Site, We reserve the right to immediately terminate your account and pursue any other legal or equitable remedies against You that We deem appropriate in the circumstances.

When we communicate with You about Our Site, we will use the email address You provided when You registered as a user. We may also send you emails with promotional information about our Site or offers from Us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending Us an email with your request to: info@rayssport.com. we remove any Personal Information, We may ask for proof of identification to prevent malicious removal of account information.

You may change or modify your Personal Information previously provided to us by contacting Provider's Privacy Officer at the mailing or email address noted below.

You may withdraw consent to the collection, use or disclosure of your Personal Information at any time, subject to legal or contractual restrictions, provided You give Us one week's notice of such withdrawal. We shall inform You of the implications of such withdrawal, including the termination of your account with Us.

Provider welcomes comments and questions on this Privacy Policy. We are dedicated to protecting your Personal Information, and will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this Site. All comments and questions about this Privacy Policy, should be sent to Provider: Us.